To establish a cohesive brand identity that works requires restaurant planning, as does every step in the restaurant owner’s journey. With the restaurant industry always evolving, it’s important for restaurant owners to stay up-to-date on the latest trends in order to create a successful and cohesive brand. In this article, we’ll explore some of the most popular restaurant planning trends that can help you make sure your business stands out from the crowd.
Restaurant Planning
As the restaurant industry evolves, so do the planning and design trends. Creating a cohesive brand for your restaurant is more important than ever in a competitive market. Here are some tips on how to create a cohesive brand for your restaurant:
1. Start with your logo. Your logo is the first thing guests will see when they visit your restaurant, so it’s important that it reflects your overall brand identity. Make sure your logo is simple, memorable, and recognizable. It should also have an icon people will recognize and remember – Apple, the Microsoft butterfly, or the Twitter bird are good examples. Fancy doesn’t matter as much as recognition
2. Menu Design. Your menu should be an extension, and consistent with the overall look and feel of your brand: colors, fonts, and imagery that reflect the look and “feel” of your restaurant. Menu design matters and requires time and thought to get it right.
3. Create a signature dish or drink. Offering signature dishes, drinks, and/or desserts is a great way to make your restaurant unique and memorable. Find a way to incorporate your signature offerings into your branding (for example, using them in marketing materials or on your website).
4. Be consistent with all of your marketing materials. From print ads to online promotions, everything you put out there should reflect your cohesive brand identity. This is not reserved only for imagery, but the narrative as well. Consistency will help build recognition for your restaurant and make it easier for guests to remember you next time they’re looking for a great dining experience.
Identifying Your Brand Personality
Your brand personality is the perception that your customers have of your restaurant. It is how they would describe your restaurant to others, and it is what sets you apart from your competition. Building a cohesive brand takes restaurant planning. There are many factors that contribute to your brand personality, including your name, logo, slogan, menu, décor, and customer service. But just as important, the story you tell (across every medium) and the emotional connections you build with your customers.
The first step is to identify your brand personality. What kind of feeling do you want your customers to have when they think of your restaurant? Do you want them to feel relaxed and comfortable, or energetic and excited? Is it about the experience or the price? Once you have a good understanding of the feeling you want to evoke and develop the brand bible, then you can start to craft the other elements of your brand around that personality.
For example, if you want your customers to feel like they are escaping the hustle and bustle of their everyday lives when they come to your restaurant, then you might choose a name and logo that evoke a sense of relaxation. Your menu could feature healthy, light fare that is easy to digest. And your décor could be inspired by nature with earthy tones and natural materials.
On the other hand, if you want your customers to feel like they are indulging in a special treat when they come to your restaurant, then you might choose a luxurious name and logo. Your menu could feature-rich, decadent dishes. And your décor could be sumptuous with plush fabrics and dark woods.
Using another industry example of blending a company brand and personality, is Apple. They make technology products, but the brand is not defined by the products it sells, but rather by why it designs them — its vision — and the design, aesthetics, and quality output of that vision. The result is that rather than saying (like most technology companies) we make these products, and here are the features, and the price, their narrative is flipped around. It is more customer-centric: their pitch is based on WHY — why does Apple do what it does? WHY should you as consumers care? The result of that is that they haven’t just built a customer list, they tapped into an emotional connection where customers become “believers” and thus evolve into evangelists. The focus is on selling the brand, not the specific products. Another example of the brand over product might be Adidas or Reebok, or any perfume brand — they sell an idea, an emotion, or an experience rather than just a product.
You might be asking, what does that have to do with me, a restaurant owner? For your restaurant, you too need to find an emotional connection with your customers.
This can be as simple as remembering a customer’s name. When you greet Bob and his friends: “Hey Bob, great to have you back …” you’ve created an emotional connection: Bob feels important and proud in front of his friends. Moreover, it speaks to the personality of the restaurant — “you’re important, and we’re friendly and attentive.” Moreover, the nature by which you say it can also reflect a fun happy vibe, or an upscale respectful one to fit into the brand personality.
Other “perception connections” could be a good vibe or a happy environment in the venue (the venue to the right has waiters that balance Margaritas stacked on their heads.) It could be a niche of quality and value like Ole’s Fajitas; it’s not fancy, not large, but memorable because they know their niche, have a brand personality, and focus on just that.
Or, regardless of price point and venue ambiance, it could be a great culinary experience.
Ask us about collaborating with you to develop a great brand bible that can define your narrative regardless of where it is used — website, menus. flyers, advertising, word-of-mouth, and social media.
Setting Goals and Objectives
Setting goals and objectives for your restaurant can help you create a cohesive brand and make sure that all aspects of your business are working together to achieve the same. Here are a few tips to help you get started:
1. Define your overall goal for the restaurant. What do you want to achieve? This could be anything from sales targets, the number of tables to turn each shift, or perhaps just becoming the best or most loved restaurant in the state, city, neighborhood, or maybe just on the block.
2. Break down your goal into smaller, more manageable goals or objectives. These could be things like increasing foot traffic during lunchtime, increasing customer satisfaction ratings, or reducing costs by 5%.
3. Create a timeline for each goal or objective. This will help you track your progress and ensure that you are on track to reach your goals. So many businesses strategize themselves out of business because they don’t get things done! Break out your tasks into foundational vs transactional. The former is usually bigger undertakers on which your restaurant operates — for example, setting up the correct POS and integrating it with other tools, developing training protocols, and cost management protocols. The latter then allows you to better manage the day-to-day transactional tasks such as customer service and vendor management — that actually generate the sales revenue and streamline the bottom line.
4. Assign responsibility for each goal or objective to specific members of your team. This will ensure that everyone is working towards the same goals and that there is accountability if something isn’t going as planned. Don’t hold their hand. They may stumble, but you will quickly discover whether they can think through the problem and solve it, and therefore know whether or not they could be long-term staff members that could possibly take on more responsibility in the future.
5. Finally, make sure to review and adjust your goals regularly as needed. Things change quickly in the restaurant industry and what may have been a realistic goal at the start of the year may no longer be achievable six months down the line.
Developing a Unique Selling Proposition
As a restaurant owner, it’s important to create a cohesive brand for your business by developing a unique selling proposition (USP). Your USP is what makes your restaurant stand out from the competition. It’s what sets you apart and tells customers why they should choose your restaurant over others.
What do you offer that no one else does? What can you do better than anyone else? Once you’ve identified your USP, make sure it’s reflected in all aspects of your restaurant, from the décor to the menu to the service. Your USP should be evident as soon as someone walks through the door.
If you’re not sure how to develop a USP for your restaurant, start by taking a look at your competition. See what they’re doing and then find a way to do it better. Whether it’s offering healthier options, faster service, or something else entirely, there’s always room for improvement. Once you’ve found your niche, market your USP to potential customers and make sure they know why your restaurant is the best choice for them.
Establishing Brand Guidelines
Your restaurant’s brand is more than just your logo and color scheme as we’ve mentioned already. It’s the overall look and “feel: of your restaurant, from the menu design to the table settings. From the attitude to the detail. Creating cohesive branding across all aspects of your restaurant will ensure that your guests have a consistent experience no matter where they interact with your brand.
To establish cohesive branding, start by creating a brand guidelines document, including the story narratives, but that also outlines your logo usage, color palette, typography, and photography style. This document should be shared with all members of your team, from the front-of-house staff to the marketing department. Once everyone is on the same page, it will be much easier to maintain consistency in your branding.
Make sure to review your brand guidelines regularly and update them as needed. As your restaurant evolves, so too should your brand. By keeping your guidelines up-to-date, you can ensure that your branding always reflects the latest version of your business. The aforementioned is a separate document from any staff handbook depicting the rules of how, and how to interact with customers: note that it is more effective to establish a creed — i.e. we provide q100% customer satisfaction — for staff to follow, rather than telling them to do A, B, C, or D. If you’ve ever been in a business where you’re told, I’m sorry sir/miss, I don’t have the authority for that. ERRR the frustration!
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Creating an Engaging Website & Social Media Presence
When it comes to creating a cohesive brand for your restaurant, one of the most important things you can do is create an engaging website and social media presence. This will help you reach more potential customers and give them a better understanding of what your restaurant is all about, and what’s new and upcoming.
Moreover, integrate as much as possible: install a Twitter feed; populate images from Instagram to your gallery photo, or from YouTube to populate your video gallery, integrate an embedded easy signup for your newsletter (or loyalty program, gift cards, etc ); populate reviews from the leading dozen or so review sites because reputation management is more important than ever.
Here are some tips for creating an engaging website and social media presence:
1. Use high-quality images and videos.
Make sure the images and videos you use on your website and social media channels are high quality. This will help to make a good first impression on potential customers.
2. Use descriptive language.
When writing copy for your website and social media channels, be sure to use descriptive language that accurately reflects the atmosphere and food at your restaurant. using keywords that potential customers are likely to search for will also help improve your visibility online.
3. Be active on social media.
Make sure you’re regularly posting updates on your social media channels, responding to comments and questions, and sharing interesting content that will encourage people to follow you. Be active on social media as a community member, and use the brand personality. and don’t be just another business looking to sell. Not every post should be about what you’re offering; also share humor. information, and educational material that will help keep potential customers interested in your restaurant.
Utilizing Technology to Connect With Customers
In order to create a cohesive brand for your restaurant, it is important to utilize technology to connect with customers. There are a number of ways to do this, including social media, email marketing, and even SMS marketing.
Social media is a great way to connect with customers and create a community around your restaurant. Make sure to post regularly and interact with your followers.
Email marketing can be used to send out special offers and promotions to customers.
SMS marketing can be used to send reminders about specials or events at your restaurant.
Technology can be a great way to connect with customers and create a strong brand for your restaurant. Utilize all of the tools at your disposal to reach out to guests and build a loyal following. If you want to know the best-of-breed platforms, simply ask.
Choosing the Right Restaurant Design & Layout
When it comes to restaurant design, there are many factors to consider in order to create a cohesive brand for your eatery. The first step is to choose the right location. The restaurant’s location will dictate the type of customer you’re likely to attract, so it’s important to pick a spot that makes sense for your target market. Once you’ve found the perfect location, you’ll need to start thinking about the layout and design of your restaurant and concept.
There are a few key elements that every successful restaurant must have, regardless of size or style. The kitchen should be located in the back of the house, away from the dining room and any other areas where customers congregate. This ensures that noise and cooking smells don’t bother guests while they’re trying to enjoy their meals. Of course, that doesn’t apply if the brand identity is an open kitchen or table or counter grill, The dining room should be lit in accordance with the brand; it could be dimly lit for romantic and/or upscale, and well-lit and inviting for other types of atmosphere venues. Light or dark all depends on the mood you’re trying to provide. Seating should be as plentiful as the space allows, without being cramped — again, unless a chaotic, cramped experience represents the brand.
Consider adding unique features like an open kitchen or a custom-made cocktail bar, wine bar, or salad bar. These types of details will give your eatery its own personality and help create an unforgettable dining experience for your guests.
Emerging Trends in Restaurant Planning & Management
There are many emerging trends in restaurant planning and management. One of the most important things to keep in mind when creating a cohesive brand for your restaurant is to have a well-thought-out concept. This means that every element of your restaurant, from the name and logo to the menu and décor, should support your concept and help to create a consistent brand identity. that you can market.
Marketing is simply telling a story. All the fancy jargon and tools are just the means to do it effectively
– Bruce T. Dugan, Marketing Guru at A2Z, and CEO at Incognito Worldwide
Another important trend is to focus on experience over product, as we discussed earlier. Make sure that your guests have a great time while they’re at your restaurant: ambiance, decor, style, and customer service matter. You can love the food and hate a place, and equally perceive the food as so-so but love the place. Which do you think is more likely to have people return to? No matter what type of space you have, with a little attention, you can create an inviting atmosphere and offer superior service.
To give your patrons a VIP experience, also check out Dinevite (restaurant owners can learn more detail on this landing page).
Keep up with the latest technology and marketing trends. Guests today expect restaurants to offer convenient online ordering and mobile payment options. Should you use Allset, GetSause, Toast, or others? Ask us.
Social media continues to be a great way to reach a large audience, and engage with them. And reviews may just become one of your most valuable marketing tools.
By following these trends, you can ensure that your restaurant stands out from the competition and makes a lasting impression on your guests.
Conclusion
As a restaurant owner, it’s important to create a cohesive brand for your restaurant that stands out from the competition. With the right planning trends in place, you can successfully build an identity for your restaurant and create an unforgettable experience for customers. From creating a unique menu to focusing on customer service, there are many ways to ensure that your restaurant is remembered by diners long after they leave. By following these tips, you’ll be well on your way to creating a winning brand strategy and setting yourself up for success in the competitive world of restaurants! For another take on the Perfect DNA for Building a Brand,
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